Shipping

When will my order be delivered?

All Orders placed Monday – Friday before 2pm, we will try to deliver within 3 working days.

Except for Scottish Highlands & Islands, Channel Islands, Isle of Man, Isle of Wight & Northern Ireland where deliveries take at least 4 working days.

Orders over £35 will receive free shipping - applied automatically at checkout.

Can I track my order?

All our orders are shipped using Parcel force so all deliveries can be tracked on their website: https://www.parcelforce.com/track-trace

If you have any queries or questions about your parcel please contact us via info@londonessenceco.com

Can I change my order once it has been placed?

Due to our system you are unable to change your order online, but if you spot a mistake drop an email to info@londonessenceco.com where we will try to accommodate any requests. 

Due to the Covid-19 pandemic we are experiencing some delays in our courier network so would like to apologise if there are any delays.